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Ocean Pines

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General Manager – Ocean Pines Association

 

The Position

The General Manager of the Ocean Pines Association will have the opportunity to serve one of the country’s premier residential communities. Although starting out as a summer getaway resort, Ocean Pines is now a bustling planned community with its own police department, restaurants, shops, and extensive recreation facilities. The community is managed by a homeowners’ association called the Ocean Pines Association, Inc., a 501(c)(4) non-profit corporation.

The General Manager is appointed by and serves at the pleasure of the Board of Directors. As the chief administrative officer of the Association, the General Manager is responsible for the executive management and staffing of the day-to-day operations of the Association. In general, the position supervises all property and business affairs of the Association, develops the proposed operating and capital improvements budgets, and oversees expenditure of all funds appropriated for Association purposes.

The General Manager has the following department directors: Director of Finance, Director of Public Works, Director of Marketing and Public Relations, Director of Aquatics and Recreation, Director of Food and Beverage, Director of Golf, and the Chief of Police. The Association has a workforce of 163 full-time and seasonal full-time equivalent employees.

The Association has a seven-member Board of Directors that is the legislative policy setting body of the Ocean Pines community. The Board elects a President, Vice President, Secretary, and Treasurer annually from within the Board. The President acts as chairman of the Board. The Association engages its members through 13 advisory committees.

The Board of Directors approved an annual operating budget of $11.8 million for FY2017-2018.

Requirements

The position requires a bachelor’s degree and ten years’ progressively responsible experience in managing a homeowners’ association, master planned community, or local government, including supervision and executive level management (manager, assistant manager, or key department director) with financial management, strategic planning, and/or public works experience. Preferred qualifications include a master’s degree (MPA or MBA), an ICMA Credentialed Manager or Professional Community Association Manager certification, experience in similar communities, strong budget and CIP experience, demonstrated customer service orientation, and a track record of using technology to achieve an organization’s goals.

The Ideal Candidate

The ideal candidate for Ocean Pines’ next General Manager will be a diplomatic, dynamic, and experienced professional manager who is passionate about engaging staff to support the long-term vision of the Board of Directors and community. He or she will be an effective listener and communicator comfortable speaking with all audiences. The ideal candidate will also be technologically savvy with the ability to use a variety of mediums to communicate with residents. The General Manager will be a strong leader with a track record of successful financial and human resources management, and experience delivering customized services to residents. The ideal candidate is one who can operate in an open environment and can balance conflicting interests and priorities to bring stability and consensus to the Board and community. He or she will be an innovative and creative individual with good working knowledge of homeowners’ association and/or local government best practices. The ideal candidate’s background may be in local government management, homeowners’ associations, or master planned communities with expertise working with both year-round and part-time residents. The next General Manager will be a visionary who can add fresh approaches to reaching Ocean Pines’ vision for the future and develop a clear path for implementation of the community’s top priorities.

The Community

Ocean Pines is located approximately eight miles inland from the ocean resort town of Ocean City, and is home to 12,000 full-time and 8,000 part-time residents. The community features over nine miles of waterfront property on 3,000 acres of wooded areas, with plenty of amenities including restaurants, shops, and extensive recreation facilities. The community also has easy access to a variety of cultural, recreational, shopping, and business activities in Ocean City and along Maryland’s Eastern Shore.

One of the most livable communities along Maryland’s Eastern Shore, Ocean Pines is routinely listed as one of the most desirable and safest cities in Maryland. Most recently, it was ranked as the Safest City in Maryland, Best Residential Community, and Best Wedding Reception Venue.

Ocean Pines is close to both public and private schools and continuing education facilities. There is also a 55 plus residential community located in Ocean Pines as well as catered and independent living facilities close by. Two highly rated hospitals and an extensive list of medical specialists are nearby. The area also boasts numerous outlet shops and malls, a Chamber of Commerce, and the beach. For travel, the Salisbury–Ocean City–Wicomico Regional Airport is just a short drive away.

Ocean Pines has a plethora of amenities to choose from. The community features the Ocean Pines Golf Club, the only Robert Trent Jones championship course on Maryland’s Eastern Shore. The course features 18 holes and is open to the public year-round.

Ocean Pines is also home to the Manklin Meadows Racquet Sports Complex. The complex offers ball fields, tennis courts, pickleball courts, bleachers, a basketball court, vending, restrooms, water fountains, a community-built playground, a pro shop, and the Community Gardens.

Twelve parks and six trails are located throughout the community as well as a community center. For water activities, Ocean Pines features one indoor and four outdoor pools, two marinas, and a beach club.

A Saturday morning Farmer’s Market supports family-based farming, farmers, and food producers of the Eastern Shore.

Vision

Ocean Pines will be a premier resort community, offering exceptional value and quality of life to property owners who are diverse in age, economic status, and interests.

Mission

Provide the governance, administration, facilities, services, and amenities that are necessary to make Ocean Pines an attractive, affordable, safe, and enjoyable place to live and work.

Compensation

The expected hiring range is $150,000-$170,000 depending on qualifications with a comprehensive benefit package. Residency is not required, although the General Manager will be required to live within a reasonable driving distance.

How to Apply

Apply Online

Applications will be accepted electronically by The Novak Consulting Group at thenovakconsultinggroup.com/jobs. Applicants will submit just one document that includes a cover letter, resume with salary history, and list of 3-5 professional references (Word document or PDF). Open until filled with first review of applications beginning May 1, 2017.

Questions

Questions should be directed to Catherine Tuck Parrish at apply@thenovakconsultinggroup.com or 513-221-0500.

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