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Loudoun County, Virginia

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Director of Animal Services –
Loudoun County, Virginia

The Position

The Director of Animal Services oversees a staff of 34.42 FTEs in two divisions including the Animal Shelter and Animal Control. The department operates an approved FY 2016 expenditure budget of $3.1 million, with revenues of $485,500. Given the high growth that the County has experienced and the mixture of highly developed suburban areas and vast agricultural and rural areas, the Department of Animal Services addresses many diverse animal related issues. The current animal shelter facility can house large and small animals on site. The County’s Capital Improvement Plan includes a new Animal Services facility to be constructed in FY 2017. The next Director will play a critical role in planning this facility in conjunction with other County departments.

The Animal Shelter provides for the care and treatment of all unwanted, stray, abused, abandoned, and impounded companion and domestic animals, seven days a week, 365 days a year. As an open access facility, the shelter accepts all animals regardless of health, age, or temperament, and facilitates placement through a variety of adoption and alternative placement programs. The shelter provides multiple outreach initiatives and humane education programs for children and adults in coordination with schools, community groups, and organizational partners. Outreach efforts, through the use of social media and the department’s website, have continued to increase community engagement. The volunteer program supports the activities within the department, aids in public education about humane and lawful treatment of animals, and enhances the human-animal bond for shelter animals through socialization and enrichment efforts. In FY 2014, the total number of volunteer hours were estimated at over 5,500.

The Animal Control Division provides for the health, safety, and welfare of the citizens and animals in the County through the enforcement of both state and local animals laws. Animal Control Officers protect the public’s health and safety from sick, injured, rabid, or dangerous animals and ensures the welfare of animals by providing for their safe, humane, and lawful treatment. Animal Control provides assistance to other law enforcement and fire and rescue agencies; investigates and resolves reports of animal cruelty, neglect, theft, and abandonment; and participates in numerous educational programs in the community. In addition, Animal Control Officers perform technical animal rescues and partner with other County departments on multiple public safety and social service cases involving animal cruelty, seizures, and other criminal activities.

Animal Services has many programs:

  • Companion Animal Readiness Program (CARP)
  • Adoption counseling and outreach
  • Foster program
  • Low cost spay/neuter, working in partnership with local veterinary groups
  • Health and wellness clinics
  • Companion Animal Resource Effort (CARE)
  • Stop Abuse and Violence Effort (SAVE)
  • Operation Protect Livestock (OPL)
  • Loudoun Pet Pantry
  • Pet-friendly sheltering (disaster response)
  • Humane education and training
  • Volunteer program (which ranges from canine companion/feline friend to special events to highly specialized teams and animal foster care)

The department has several youth initiatives, including the Junior Animal Control Officer Academy; participation in summer camp programs; and provides multiple humane education programs for Loudoun County Public Schools (LCPS), Scouts, and youth groups. The department partners with the Loudoun County Public Schools’ Community Based Instruction Program as well as the County’s Parks and Recreation Department for after school and summer programs.

The department has a significant outreach component that includes a strong media presence with regular appearances on radio and other media, featured pets in the Washington Post and Loudoun Connection, a weekly “Animal Watch” column in the Washington Post, and a strong Twitter and Facebook following. The department has a mobile unit for education and outreach events in the community.

Animal Services Results FY 2014
Total number of phone calls received by the animal services communications center 20,816
Number of phone calls received specifically for wildlife 3,654
Calls that were responded to by Officers 5,133
Sick or injured wildlife calls that were responded to by Officers 745
Percentage of domestic animal calls resolved through education 53%
Total number of court cases 163
Percentage of successful court dispositions 60%
Number of cruelty investigations conducted 459
Percentage of dog licenses in Loudoun County 44%
Total intake of number of companion animals 2,121
Percentage of companion animals adopted or transferred 43%
Percentage of lost companion animals returned to their owner 44%
Percentage of adopter survey respondents indicating overall satisfaction with the department 100%
Number of website visits and social media contacts 532,855
Participants that attend outreach activities 5,598

The Ideal Candidate

The Director of Animal Services will be fully committed to the department’s mission and philosophy, be dedicated to the humane and lawful treatment of animals, have a clear vision for the department, and be able to articulate and operationalize the goals of the department. He/she will be highly ethical and customer-service focused. The ideal candidate will have excellent communication skills, have experience working with the media, and be comfortable speaking with the public, animal care proponents, or in front of the Board of Supervisors. The incumbent will be creative and bring new ideas for partnering with non-profit groups, private animal care providers, schools, and other community organizations. He/she will be able to advocate for the funding, staffing, and operational needs of the department, look for ways to be more efficient with current resources, and will have a strong grasp of annual welfare trends and direction. In addition, he/she will balance the need for advocacy for animal welfare and the broader needs of the County in a way that serves animals and humans well. The incumbent will be an effective manager and be skilled in the facility needs of both animal control and animal shelter services. The ideal candidate will provide strong leadership for the department, work effectively with public safety organizations in the County, and be an effective partner in the community.

Requirements and Preferred Qualifications

Requirements for the position include having a Bachelor’s degree and 12 years’ experience in animal services, prior supervisory experience, and strong communication skills. Preferred qualifications include experience in both animal control and animal shelter operations, community outreach and education expertise, and experience in both rural and suburban settings.

The Community

Loudoun County, Virginia, “D.C.’s Technology Corridor,” is an innovative, globally competitive community known for its favorable business environment, exceptional quality of life, and strong sense of community. Located in Northern Virginia, approximately 45 minutes northwest of Washington, D.C., Loudoun County is a growing and thriving community of more than 351,600 residents. Loudoun has been one of the fastest growing communities of its size for the last decade. The County’s eastern area is mainly suburban in character while its western area is more rural, including small towns, horse farms, and more than 160,000 acres of well-preserved open space. The County includes Dulles International Airport in its southern region, a major facility serving nearly 30 million passengers every year. Additionally, the Washington D.C. Metro area is currently expanding into Loudoun County with the extension of the Silver Line Metro Rail—scheduled for completion in 2018—that will allow residents to travel conveniently into Washington, D.C. Ranked by Forbes Magazine as the wealthiest county in the United States in 2012, Loudoun County is experiencing an exciting period of development and the Department of Animal Services is providing programs to meet the needs of the County’s growing and increasingly diverse population.

Compensation

The hiring salary range is $120,000 – $135,000, with an excellent benefit package.

How to Apply

This position has been filled and is no longer available.

Thank you for your interest.

Apply Online

Applications will be accepted electronically by The Novak Consulting Group. Apply online at thenovakconsultinggroup.com/jobs and include cover letter, resume with salary history, and 3-5 professional references. Applicant information will be kept confidential.

Questions

Questions should be directed to Catherine Tuck Parrish at apply@thenovakconsultinggroup.com or 240-832-1778.

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