Novak Consulting Bringing solutions into focus

Jenn Reichelt, Senior Associate

Jenn Reichelt

Jenn Reichelt,
Senior Associate

  • Education
    Master of Public Administration,
    Northern Arizona University
    Bachelor of Science,
    Northern Arizona University
  • Industry
    Tenure: 17 years
    Consulting: 1 year
    Local Government:
    16 years

Jenn Reichelt has 16 years of experience in local government management, most recently as deputy city manager for the City of Great Falls, Montana. Prior to her time in Montana, she worked for the City of Glendale, Arizona for 10 years.

Jenn joined The Novak Consultant Group in June 2016 and brings with her a wealth of knowledge in the areas of human resources management and labor management. She is adept in collective bargaining, mediation, fact-finding, and arbitration processes. Jenn has a strong background in community engagement, public outreach, and media relations, as well as crisis and emergency management. She is skilled at working with diverse stakeholders and building consensus.

Throughout her career, Jenn has coordinated the development of successful citizen outreach and communication plans for departments as well as larger community-wide initiatives. Some of the larger projects she has worked on include the 2010 Census, a capital improvement bond election, a public safety sales tax election, and construction and transportation projects.

During her tenure in Great Falls, Jenn oversaw all human resources and personnel activities which included working with the City’s 10 labor unions. She coordinated the city’s communication efforts and served as the city’s primary public information officer. Jenn improved customer service, internal operations, and increased revenue opportunities at the Great Falls Animal Shelter and Mansfield Performing Arts Center. In addition, she managed the city’s five Tax Increment Financing Districts (TIF) and assisted applicants in receiving more than $11 million in TIF funding.

In Glendale, Jenn served as the deputy marketing & communications director. She led the city’s downtown redevelopment efforts and assisted in the development of Glendale’s Sports & Entertainment District. She oversaw the city’s tourism efforts which included the creation of a Convention & Visitors Bureau and the city’s advertising, sports marketing, and branding campaigns. Jenn served as a city spokesperson and assisted in mega-event planning for events such as the 2008 Super Bowl, WrestleMania XXVI, Fiesta Bowls, and Cactus League Spring Training games for the Los Angeles Dodgers and Chicago White Sox.

Jenn earned a bachelor’s degree in business administration and a master’s degree in public administration from Northern Arizona University. She is a member of the International City/County Management Association (ICMA) and a graduate of Leadership ICMA and the Weldon Cooper Center for Public Service Senior Executive Institute.