Jennifer Teal Joins The Novak Consulting Group January 2, 2019 — The Novak Consulting Group announced today that former Gahanna, Ohio City Administrator Jennifer Teal has joined the firm. Teal’s two decades of public service experience and organizational effectiveness expertise will be a valuable addition to the team that focuses on helping local governments who are looking to improve processes and services to better serve their communities. “I am delighted to begin working with The Novak Consulting Group on their mission of strengthening organizations for those they serve and the people who work in them,” said Teal. “We share a drive and passion for helping local governments.” Teal has 20 years of public sector experience, including ten years in local government. Since leaving Gahanna, Teal has done some regional consulting work in Central Ohio, where she focused on helping organizations create a culture of innovation and continuous improvement through engaging employee training, Lean project facilitation and mentoring, facilitating large and small scale strategic and business planning projects, and creating engaging and informative content and learning opportunities. As city administrator of Gahanna, she oversaw daily city operations, led the City’s first citywide, results-oriented strategic planning process, and developed the Lean Gahanna program. During her tenure in Gahanna, Teal also worked as the Chief Financial Officer, where she was instrumental in strengthening its financial position and management strategies. Teal is skilled facilitator, trainer, and problem solver, as well as a certified Lean Six Sigma Black Belt. Her commitment to empowering others to challenge the status quo has led to the implementation of numerous lean management projects that improve the efficiency and quality of government services. Read Jennifer’s full bio here.