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Performance Management

Discover a more effective way to provide and measure services

As organizations look for ways to provide services more efficiently and effectively, performance management can offer steps to continuously improve those services and ensure that they are meeting the strategic goals and objectives of the community.

But performance management is more than simply looking at processes and policies. Routinely gathering data, benchmarking against similar communities, evaluating program performance and developing a solid improvement plan are just some of the steps needed to instill a culture of accountability and continuous improvement.

At The Novak Consulting Group, we can develop a performance management system tailored to your organization’s needs. We link strategic planning, the management system and performance measures so that the result is an outcome-based reporting system that is fact-based and data-driven. Your organization’s infrastructure is strengthened.

To learn more about our Performance Management services, please download this PDF.